Privacy Policy

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Effective Date: 01/05/2025

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Hats Away respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and store the information you provide when you contact us.

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1. Information We Collect

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When you make a booking or contact us, we may collect: Your name, Phone number, Email address (if provided) Bank account details (for deposits and refunds) Rental dates and item details, ad a delivery address. We do not collect payment information online or through our website, and we do not use cookies for tracking.

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2. How We Use Your Information

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We use your information solely to: Process and manage bookings, communicate with you about your hire, Handle deposits and refunds via bank transfer, Comply with accounting and legal obligations

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3. Sharing Your Information

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We do not sell or share your personal information with third parties, except: Where required by law or regulation.

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4. Data Retention

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We retain your information only as long as necessary for: Completing your booking Fulfilling legal and accounting requirements, once we no longer needed, your personal data will be securely deleted.

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5. Your Rights

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You have the right to: Access the information we hold about you, Request corrections to your data, ask for your data to be deleted (unless we must keep it by law), To make a request, contact us using the details below.

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6. Contact Us

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If you have questions or concerns about your data, please contact us:

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phone: 07720430096: Email: wendy@hatsaway.co.uk

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